1. How to request deletion
Send an email to [email protected] with the subject line BrillGem Data Deletion Request. Use the business email associated with your BrillGem inquiry or authorized account whenever possible.
2. Information to include
- Your name and company.
- The email address associated with the request.
- The connected TikTok Business account identifier or username, if applicable.
- Whether you are requesting deletion of contact correspondence, BrillGem service information, TikTok-derived data, or all applicable data.
Do not send passwords, access tokens or sensitive credentials.
3. Verification
To protect account owners, we may ask for reasonable information to verify your identity and authority over the relevant business account. We will use verification information only to process the request and prevent unauthorized deletion.
4. Processing timeline
We will acknowledge a valid request and aim to complete deletion within 30 days. If applicable law or unusual complexity requires more time, we will explain the reason and provide an updated timeline.
5. What is deleted
We will delete or de-identify information within the scope of the verified request that is not required for security, dispute resolution, fraud prevention or legal compliance. If no TikTok account has ever been connected, there may be no TikTok-derived data to delete.
6. Contact
Email: [email protected]
Website: https://tk.brillgem.com/